Using Gswave is the most convenient way to handle your extension on your mobile however it need the internet connection.
The only way to connect GSwave softphone is through your wifi broadband or 4G connection.
If you are connecting it on 4G, do expect that reception will fluctuate as a result hinder your extension connection.
For first time registration of GSWave is easy, just remember on few settings
Phone extension ID ( Given by Nautilus )
Password ( Given by Nautilus )
SIP server ( Given by Nautilus )
Voicemail setting which is *97
With that setting, apply it and the green spot Indication will confirm that your extension is registered.
Although it's an flexible, please bear in mind that connection depends on the internet ( reception). If you traveling, you may encounter intermittent connection as the 4G or mobile reception may take time to reconnection. Hence Gswave is best used on wifi then mobile receptions
With the GSWave, it's an alternative to desk phone and it gives you the flexibility to head out or set your company extension online with no desk based hardware.
NAUTILUS GSWAVE MOBILE APP INSTALLATION MANUAL.
Introduction: For a video tutorial on setting the Nautilus softphone, please refer to the link below. https://www.youtube.com/watch?v=loADp_4LDhg&t=20s
On a mobile device, please download the grand stream app from play store or app store and install it. The app is free and it doesn’t require a purchase online.
Once installed, please navigate to setting >> account setting and key the SIP detail provided to you by the Nautilus technician.
Please enter the information given
Account name: extension number of your Nautilus SIP
SIP Server: companyname.nautilus-network.com:12004
SIP User ID: extension number of your Nautilus SIP
SIP Authentication ID: extension number of your Nautilus SIP
Password: Password provided by the technician
Voicemail UserID: *97
Display Name: extension number of your Nautilus SIP
Once you have entered, click on the tick sign and wait for the softphone connection to go from red to green. The phone is registered.
Also make sure to set the preferred network on the advance setting of the phone. Please choose the appropriate network that the phone should be connected. Disable 2G and 3G.
Bear in mind –
Behaviour of Nautilus mobile app phone
When the mobile phone is connected to Wifi, it will relatively carry good connection as the Wifi is link to a fibre broadband or internet that is ground.
However, note when connecting the phone to a 4G, you may encounter intermittent as the nature of 4G relies on reception. Phone connection to such network will fluctuate quickly. For example, basement and subway has poor reception, so mobile app may go unregister by turning itself to red. To tackle poor reception, try to restart the phone and check the connection again.
It’s always best to find a good reception spot such as open areas. Then check the mobile app for registration of connection by seeing it turn green.
Take your communication anywhere with Nautilus.